Storksak bags are designed to withstand the stresses that parents subject them to, and are made from premium and high tech materials. We offer a limited repair service, however we believe that by giving you the know-how to look after you bag, will help keep your bag looking its best for as long as possible.
General fabric, leather & hardware care
Care must be taken with all our bags and accessories to avoid scuffing against rough surfaces that could cause scratches and tears. The base and corners of any bag will naturally wear first, which is considered within our normal range of ‘wear and tear’. Painted leather edges may wear or crack over time, depending on use and environmental conditions.
All our bags are lined with a premium water-resistant material that can be wiped clean. Do not put your Storksak bag in a washing machine.
* Note: our Changing Mats are machine washable at 30 degrees with air dry*.
If your zips get stuck, avoid yanking it free. Use a little bit of clear lip balm to loosen the zip, and it should return to it’s normal function after some gentle opening and closing. Avoid opening a loaded bag holding it from the zip pull only. We advise opening it when holding your bag or supporting the base. Some Storksak bags have a double zipper which allows you to open each side individually reducing the need to open the full width with one zipper.
We use premium metal plating on all our hardware but please be aware that this can fade over time depending on environmental factors.
We recommend cleaning your leather bag with a good quality neutral (non coloured) leather cleaner. This will help to nourish the leather, and protect it from weathering.
Water & heat
We recommend keeping your bag away from excessive heat. All our materials are water-resistant and designed to use in the rain, however do not fully submerge your bag in water. Should you bag accidentally become excessively wet, pack it loosely with a clean neutral coloured cloth or plain paper and allow to air dry.
Velcro on our stroller straps
We advise you to de-fluff the velcro used on our Stroller Straps when you notice a build-up. This will ensure it’s loop and hook function works efficiently.
Colour transfer from clothing
Dark clothing like denim or non dye-fast materials may transfer colour to your bag and cause staining. Try not to let your bag rub against such materials, that may not have been as rigorously treated or tested as our bags are.